Terms & Conditions
Last updated: 15-09-2025
Welcome to Marox Tools (“we”, “us”, “our”). These Terms & Conditions (“Terms”) govern your access to and use of the website https://www.maroxtools.com/ (“Website”) and the purchase of any products (cutting tools, spare parts, accessories, etc.) through it. By accessing or using the Website, or by placing an order, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use or access the Website.
1. Definitions
– Products: All cutting tools, spare parts, accessories, services listed on the Website.
– You / Customer / Buyer: Any person who visits the Website or buys Products through it.
– Order: Your request to purchase Products via the Website.
– Shipping: The process of delivering Products to the address specified in your Order.
2. Orders, Acceptance & Pricing
- Placing Orders
– You may place Orders via the Website. When you place an Order, you make an offer to purchase under these Terms.2. Order Acceptance
– We reserve the right to accept or decline your Order for any reason (e.g. stock unavailability, pricing error). Even after you receive an “Order Confirmation,” we may need to cancel or adjust if there’s an error.3. Prices & Payment
– Product prices are listed in [currency] and are subject to change without notice.
– Prices do not include taxes, customs duties, or shipping charges (unless specified).
– Payment must be made through the methods offered on the Website, and before dispatch unless otherwise agreed.
3. Shipping, Delivery & Risk of Loss
– We will ship the Products to the address you specify.
– Delivery times are estimates and not guaranteed. We are not responsible for delays caused by carriers, customs, or other external factors.
– Risk of loss or damage passes to you once we deliver to the carrier/shipping service. Title passes to you once we receive full payment.
4. Product Descriptions, Specifications & Warranty
– We aim to describe Products accurately. However, actual appearance or specification may vary slightly.
– All specifications, dimensions, capacities, and performances are subject to tolerance and variation as per manufacturer standards.
– Unless otherwise stated, Products are sold “as is.” Any warranty (if offered) is as per the manufacturer’s warranty.
– We do not warrant that use of the Products will be uninterrupted or error-free.
5. Returns, Refunds & Replacements
– If Products arrive damaged, defective, or not as described, you must notify us within [number] days of receipt. Provide photographic evidence.
– Returns or replacements will be processed according to our Return Policy.
– You may be required to return the Product (in its original condition) for inspection before a refund or replacement is issued.
– Shipping costs for returning Products may be borne by you unless the issue was caused by us.
6. Limitation of Liability
To the maximum extent permitted by law:
– We will not be liable for any indirect, incidental, consequential, punitive, or special damages arising out of or related to your use of the Website or Products.
– Our total liability for claims arising out of or in connection with any Product is limited to the purchase price you paid for that Product.
7. Intellectual Property
– All content on the Website (images, text, logos, trademarks, designs) is owned by or licensed to Marox Tools, unless otherwise noted.
– You may not reproduce, modify, distribute, or use such content except as permitted by law or with our prior written permission.
8. User Conduct
You agree not to:
– Use the Website for any unlawful or prohibited purpose.
– Interfere with or disrupt servers or networks connected to the Website.
– Attempt to gain unauthorized access to parts of the Website or other accounts.
– Submit false or misleading information.
9. Privacy
– Use of your personal information is governed by our Privacy Policy. By using our Website, you consent to collection, use, and disclosure of your information as described in that policy.
10. Third-Party Links & Content
– The Website may contain links to third-party websites, content, or resources. We are not responsible for their availability, accuracy, or content.
– Inclusion of any link does not imply our endorsement. Use them at your own risk.
11. Dispute Resolution, Governing Law & Jurisdiction
– These Terms are governed by the laws of Japan.
– Any disputes arising out of or relating to these Terms or your use of the Website shall be resolved in the competent courts of Kanagawa, Japan, or via arbitration if agreed.
12. Modifications to Terms
– We may revise or update these Terms at any time by posting the new version on the Website.
– The “Last updated” date will indicate when changes were made. Your continued use after changes implies your acceptance of the revised Terms.
13. Severability
– If any provision of these Terms is found invalid or unenforceable by a court, the remaining provisions shall continue in full force and effect.
14. Contact Us
If you have any questions about these Terms, or wish to exercise any of your rights, please contact us:
MAROX TOOLS Co. Ltd.
保土ヶ谷区, 横浜市, 神奈川県 -240-0043, 日本
Yokohama-shi, Kanagawa-ken 240-0043, Japan
電話 / Tel.: +81 45-670-0141 Ext: 2206
電子メール / Email: global.support@maroxtools.com